Strata Leak Investigation

Leak Investigation

Water showing up in one unit often starts in another. We track leaks back to their real source across strata buildings, so the right repair gets done and the right party wears the cost.

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Finding where the water's really coming from

A stain on a ceiling, a damp wall in the unit below, white salt marks in the car park, these are symptoms, not the source. We investigate methodically to find where the water is actually getting in, before anyone starts cutting into walls or pointing fingers.

Inter-unit leaks are some of the trickiest jobs in strata, because the leak, the damage and the responsibility can sit with three different parties. We bring the tools and the experience to sort fact from assumption, and put it in a report you can act on.

Inter-unit leaks Non-destructive first Reports for committees

What we look into

Leaks tracing between units and levels
Shower, bathroom and balcony waterproofing leaks
Roof, façade and stormwater water ingress
Moisture mapping and thermal imaging
Pressure testing of pipes and fixtures
Sorting common property from lot responsibility
Written reports with photos for committees and insurers
Clear recommendations and next steps

Plumber inspecting pipework under a sink

The investigation

We trace it to the source

We start with the least invasive tools, moisture meters, thermal imaging and pressure testing, to narrow down where the water is coming from without tearing the place apart. Often the leak is nowhere near where the damage shows up.

Only once we've found it do we recommend opening anything up, and we tell you exactly what we'd need to access and why.

Strata & Commercial

Reporting that settles it

Leaks between lots can drag on when no one can agree where the water's coming from. Our written reports lay out what we found, with photos, so the committee and strata manager can decide on repairs and work out who's responsible.

If you're lodging an insurance claim, the same report gives your insurer the detail they need rather than a vague description of a wet ceiling.

Inspect

We look at the affected areas and the units, levels or common areas around them to understand how the water is moving.

Test

We use moisture mapping, thermal imaging and pressure testing to narrow down the source without unnecessary damage.

Locate

We confirm where the water's coming from and what's behind it, whether it's plumbing, waterproofing or ingress from outside.

Report

You get a written report with photos, findings, likely responsibility and our recommended repairs.

Water's coming into my unit from above, what now?

Let your strata manager know and get the source investigated rather than guessing. We can access the affected areas and the unit above, find where the water's coming from, and document it so the right repair can be arranged.

How do you find a leak without smashing open walls?

We use moisture meters, thermal cameras and pressure testing to read what's happening behind the surface. That tells us where to look before any cutting, so when something does need opening up it's a small, targeted area.

Who's responsible for the repair, me or the owners corporation?

That depends on whether the source is common property or within a lot, which is exactly what our investigation clarifies. We identify where the leak originates so the committee and strata manager can apply the by-laws and sort responsibility.

Do you carry out the repair as well?

Where the fix is plumbing work, yes, we can repair it once responsibility is clear. For waterproofing or building work we'll point you to the right trade and our report gives them a head start.

Will the report be enough for an insurance claim?

Our reports are written with claims in mind, with photos and a clear account of the cause and the damage. Insurers and strata managers can work from them, which usually moves a claim along faster than a one-line description.

Get to the bottom of the leak

Stop the guesswork and the back-and-forth. We'll find where the water's coming from and give you a report your building can act on.