24/7
1300 827 200
Plumbing emergencies don't keep office hours. Whatever's gone wrong, you'll get a real person on the phone any time of day or night and a licensed plumber on the way.
When water's coming through a ceiling or a drain's backing up at 2am, you need someone who'll actually answer and turn up. We run a 24/7 emergency service across Sydney for strata and commercial buildings, with licensed plumbers on call every night and weekend.
We get the situation under control first, make the area safe, then either fix it on the spot or do enough to stop the damage and book the full repair. You'll know what's happening and what it'll cost before we get into it.
Anything that's flooding, won't stop running, smells of gas or sewage, or has left you with no water or no hot water is worth a call. The sooner we know, the sooner we can talk you through shutting things off and get a plumber on the road.
Not sure if it can wait until morning? Call anyway. We'd rather help you work that out than have you sit with a problem that gets worse overnight.
Strata managers and building managers keep our number handy for a reason. When something fails out of hours we respond, make it safe, and keep you in the loop so you can let owners and residents know what's going on.
We're used to working with building access, after-hours entry and common-property systems, and we follow up with the notes you need for the committee and any insurance claim.
From your first call to a safe, sorted property.
You reach a real person any hour. We work out what's wrong and talk you through anything you can do right now, like shutting off the water.
We send the nearest available plumber and give you a realistic idea of when they'll arrive.
We stop the immediate problem, isolate water or gas as needed, and make the area safe.
We repair it there and then where we can, or do enough to hold it and book the full repair at a sensible time.
The questions people ask when something's gone wrong.
Other ways the Frosty's team can help out.
Don't sit with a plumbing emergency. Call Frosty's any hour and we'll talk you through it and get a licensed plumber to you.